Go-Ahead

We also recognise the significant responsibility we have to ensure the safety of our passengers and other road and rail users.

Tackling crime

Across Go-Ahead we have consistently invested in CCTV equipment. We are committed to providing staff with full training to deal with security situations.

CCTV can act as a deterrent and helps to reassure passengers. It also helps to ensure that people who commit crimes on our vehicles and stations can be dealt with appropriately. Meteor, which is at the forefront of providing specialist security services for the parking and transport industries, shares its skills and expertise across the Group, and its security service professionals form part of the security teams at our rail companies.

Public safety

The safety of our passengers and other road and rail users is a prime concern. We have clear procedures for reporting and investigating any incident. We also use warning systems, whether audible or using visual displays, to draw attention to potential hazards and safety measures. We have a rigorous maintenance schedule for all our vehicles to ensure they meet safety standards. We invest significantly in training our employees, with driver training focused on safety and efficiency.

Working in partnership

We are most effective when we work in partnership with others. We seek to build successful relationships with local councils, the police, school, charities and local communities, to work together to tackle crime and anti-social behaviour.

Gaining recognition

The secure station accreditation scheme is aimed at cutting crime at rail stations. It provides a national standard covering four areas – station design, management of the station, management of crime and passenger perceptions. Accreditation is approved by the British Transport Police (BTP) and the Department for Transport (DfT). Meteor strongly recommends Park Mark, the car park security accreditation scheme, to its clients, often including accreditation under the scheme as a contract objective